Dear Value Customers

Indovina Bank Ltd/ (IVB) would like to express our sincere appreciation to our valued customers for your continued trust and support in using IVB’s services over the years.

In order to further enhance service quality, strengthen security, and deliver a consistent and seamless digital transaction experience across IVB’s digital channels, IVB is pleased to announce the launch of the IVB Biz+ Online Banking System, which will replace the current Internet Banking – Corporate Customer Subsystem.

IVB Biz+ is IVB’s next-generation online banking platform, developed based on a modern omni-channel model. The system integrates and connects data and processes on a unified platform, providing customers with a seamless, consistent, and customer-centric digital banking experience.

The launch of IVB Biz+ marks an important milestone in Indovina Bank’s digital transformation journey, reaffirming our commitment to continuous technological innovation and service quality enhancement to better meet the increasingly diverse needs of customers in the digital banking era.

To celebrate the launch of the new system and to express our gratitude to our valued customers who have partnered with IVB, we are pleased to announce a waiver of all domestic transfer fees (including regular transfers and Napas 24/7 instant transfers) for transactions conducted on IVB Biz+.

IVB sincerely thanks you for your continued trust and support and looks forward to serving you better in the years to come.

For any questions or assistance, please contact: Customer Service Center – 1900 588879.

Sincerely,

Indovina Bank Ltd.