Dear Valued Customers
 
 
In order to increase security and to comply with the requirement of International Card Organization, IVB is in the process of upgrading, migrating 3D secure authentication from 3DS 1.0 to EMV 3DS. 
 
During this time, some 3DS (Verified by Visa) authentication transactions of Visa card may be temporarily declined at some merchants due to the difference between IVB’s 3D security authentication and that of the accepting bank.
 
We will inform the value customer of the system enhancement result at the soonest.
 
Other transactions of Visa card are still successfully processed as normal.
 
Sincerely apologizes for this inconvenience. For more information, please contact our Call Center at 1900588879.